Payment Policy

Last Updated: October 19, 2026

ELVIF aims to provide a straightforward and secure checkout experience.

1. Accepted Payment Methods

Available payment methods will be displayed at checkout. Depending on eligibility and configuration, these may include major credit cards, debit cards, and supported digital wallets or accelerated checkout services.

A payment method should be considered available only when it is actually enabled and displayed in our store.

2. Currency and Pricing

Prices are displayed in the currency indicated on our website and at checkout. Your bank or card issuer may apply currency-conversion fees if your account uses a different currency.

The final order total, including applicable taxes and shipping charges, will be shown before you submit your order.

3. Payment Authorization

When you place an order, your payment method may be authorized or charged according to the payment provider's process. Orders may require verification before fulfillment.

If payment is declined, please check your billing details or contact your payment provider.

4. Payment Security

Payments are processed using the payment systems enabled for our Shopify store. Payment providers may apply their own security, verification, and fraud-prevention procedures.

Never send your complete card number, security code, or account password by email.

5. Order Confirmation

An order confirmation email will generally be sent after a successful order submission. Please check your spam or junk folder if you cannot find it.

If you are charged but do not receive an order confirmation, contact support@elvif.store with the relevant transaction details, excluding sensitive card information.

6. Refunds

Approved refunds will generally be submitted to the original payment method within 5–10 business days after approval under our Refund & Return Policy. The payment provider or financial institution may take additional time to post the credit.

7. Fraud Prevention

We may review or cancel transactions when reasonably necessary to prevent fraud, unauthorized payments, or other unlawful activity, subject to applicable law. If an order is canceled after payment, applicable refunds will be processed.